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Update notes: Crucible launch week

Update notes: May 28, 2020

  • Fixed a client crash.


Update notes: May 26, 2020

Changes:

  • Adjusted matchmaking such that all players, and especially those at high skill ratings, should see decreased queue times.


Update notes: May 25, 2020

Changes:

  • New players will now be presented with an option to skip the tutorial experience. (The tutorial could be skipped previously through menus; this change is just to make it easier for people to opt out.)

Bug fixes:

  • Fixed a bug that was causing some accurate hits to not register as connecting to the target.

  • Fixed another bug related to players becoming stuck on the Crucible logo while loading into a match.

  • Fixed a bug that caused shots on targets in the practice arena to not register correctly after the first hit.


Update notes: 2:30 p.m. May 24, 2020

Changes:

  • Increased the time allowed for players to connect to matches as well as the time allowed for players who drop out of queue to be replaced. While some matches may now take longer to load, this change will result in fewer cancelled games.

  • Made an additional change to prevent Heart of the Hives matches starting with a 3 vs. 5 team imbalance.

Bug fixes:

  • Fixed a bug that caused Bugg's Crop Dust [E] ability to inflict permanent vulnerability.

  • Fixed a bug that caused Summer's Magma Spiral [Q] ability to continuously apply damage to Bugg under certain circumstances.

  • Fixed a bug that prevented profile icons from properly displaying in the Pre-Season Battle Pass rewards.

Developer’s note: Right now our focus is on resolving issues with connectivity, latency, and matchmaking as well as improving the success rate of the “backfill” feature which prevents matches from starting with missing players. We’ve made a lot of progress on these fronts over the past few days, but there’s still work to do. We’re preparing another update that will have continue to improve those areas and will also include additional logging that our team can use to better diagnose some of the problems that have been harder to pinpoint. These updates are what we consider to be “hot fixes”— unscheduled releases to address high-priority issues. While we’ve been working on those, we’ve had other team members finalizing our first planned update, which will be a larger set of improvements and bug fixes related to core gameplay and quality of life—we’ll push it out once it’s ready. Thanks, and we’ll talk to you soon.


Update notes: 10:00 a.m. May 24, 2020

  • Updated the default game mode selection upon login. Players who have completed the tutorial will be shown Harvester Command as their default game mode each time they log in. You can click on the game mode button to select a different mode.

  • Fixed a bug related to matchmaking. Players now have a higher likelihood of getting a match in their local region.


Update notes: 8:45 p.m. May 22, 2020

Changes:

  • Updated the visual effects for the game mode selection button to better indicate its functionality.

  • Updated Alpha Hunters matchmaking rules to help reduce wait times.

Bug fixes:

  • Fixed a bug that caused some players to be stuck on a black screen before loading into a match with no enemies.

  • Fixed a bug that caused some players to be stuck on a screen showing only the Crucible logo while attempting to connect to a match.

  • Fixed a bug that caused some players to become stuck on the pre-match "Connecting" screen.

  • Fixed a bug that caused Drakahl to occasionally be permanently invulnerable.


Update notes: 2:00 p.m. May 22, 2020

Developer's note: We're continuing to work on connectivity and improving the matchmaking queue to ensure that teams start out with the appropriate number of players. Changes:

  • Windows Insider Preview builds are no longer blocked from playing Crucible.

Bug fixes:

  • Fixed one of the bugs leading to players receiving a “FATAL_ERROR” message and being unable to launch the game. We’re continuing to work on additional fixes.

  • Fixed an additional bug that caused some Heart of the Hives matches to start with a 3vs5 team imbalance.

  • Fixed a bug that caused some matchmaking attempts to fail after players dropped out of queue.

  • Fixed a bug that caused players to occasionally get stuck after exiting their drop pod.

  • Fixed a bug that caused some currency symbols to display incorrectly in the in-game store. This was a visual change only.


Update notes: 10:00 a.m. May 22, 2020

  • Fixed a bug that caused players to be matchmade at an incorrect skill level.


Update notes: 12:20 p.m. May 21, 2020

Developer’s note: Below you’ll find update notes on what changed in this afternoon’s build. In addition to those changes, our team is primarily focused on addressing other high-impact issues that many of you have been experiencing, as well as making the game accessible to as many players as possible. We made a big stride towards global availability last night, but there are still some login issues that we’re continuing to work through. We’ve included a list of our highest-priority known issues at the bottom of the post.

Changes:

  • Some players encounter a bug that causes them to need to repeat the tutorial in order to unlock the other game modes. We’re working to resolve the bug, but in the meantime we’ve implemented messaging for those players to guide them through the steps to getting unblocked.

  • We've been keeping an eye on matchmaking queues and have made some changes to address the longer wait times that some players have been seeing.

  • (Added 1:00 p.m. PT) Developer's note: Alpha Hunters matches are often much shorter than matches of Heart of the Hives or Harvester Command, and we’re making the below change to try to balance the rate at which hunter reward tracks can be progressed through all three game modes.

    • Changed the amount of hunter experience awarded based on performance in Alpha Hunters matches:

      • The amount of hunter experience awarded for 1st place finish has reduced from 200 to 150 to match the other two game modes.

      • The amount of hunter experience awarded for 2nd place finish has reduced from 150 to 100.

      • The amount of hunter experience awarded for 3rd place finish has reduced from 100 to 75.

      • The amount of hunter experience awarded for kills in Alpha Hunters has been reduced from 50 to 10.

Bug fixes:

  • Fixed a bug that allowed players to gain repeated and unintentional Essence from the Essence Canisters event.

  • Fixed a bug that caused some Alpha Hunters matches to end prematurely.

  • Fixed a bug that caused some Heart of the Hives matches to start with a 3vs5 team imbalance.

  • Fixed a bug that caused some players to get stuck on the game mode screen when attempting to backfill party members in queue.


Update notes: May 20, 2020

Bug fixes:

  • Players outside of North America can now download and play Crucible.

  • Players will now be properly directed to their nearest datacenter.

  • Fixed a bug that kept the tutorial game mode selected even after the tutorial has been completed. Players who complete the tutorial will now see the Heart of the Hives mode automatically selected after completing the tutorial.

  • Fixed a bug that prevented players from receiving unlock notifications for purchases.

  • Fixed an occasional server crash.


Known Issues:

  • Some players are encountering “FATAL_ERROR” when trying to log in. This is a generic error that’s tied to a few different issues. Some players are reporting success with using the troubleshooting steps on the Support site. If these steps don’t work for you, you’ll need to wait for the official fix.

  • Some players are being forced to complete the tutorial twice before being able to play other game modes. We’re working on a fix. In the meantime, if you run into this issue you should be able to quit out of the second tutorial instance after about 10 seconds and be good to go. (This workaround is addressed in the change listed earlier in this post.)

  • Currency symbols aren’t displaying correctly for some players and it may appear that in-game items cost much more than they should. This is just a visual issue, but one that we’re working to address.

Note: Update notes are posted in English first and will be followed with localized notes as soon as possible.


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